What we collect and why
When you open an account, we ask for your name, email, mobile number and date of birth so we can verify you're eligible under local law. When you fund your account via Touch 'n Go eWallet, Boost or GrabPay, we log the transaction ID, amount and
-
1
timestamp to match the deposit to your balance. When you request a withdrawal, we collect the destination account or e-wallet number you provide and run a brief verification check to confirm ownership. We use this data to operate your account, process payments, prevent fraud and meet
-
2
record-keeping obligations where local law requires them. We hold records for as long as your account is active and for a retention period after closure to satisfy financial audit requirements. We never sell your data to advertisers, and we share it only with payment processors who
-
3
clear your deposits, security vendors who flag suspicious login patterns, and regulators where disclosure is legally required. Cookies track your session so you stay logged in as you move between Live Blackjack, Rainforest Riches and Basketball Sportsbook without re-entering credentials; you can block non-essential cookies in
-
4
your browser settings without losing access to the lobby. If you're in a jurisdiction that grants data-access or deletion rights, contact our support team with your registered email and we'll respond within the timeframe local law sets.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.